I’d like to find out more about shipment statuses

Here is a quick guide to assist in navigating the different shipment status that you will find in the GoBolt Business portal's 'Shipments' tab.

Each shipment has an additional “Shipment Status” that provides merchants with more details on what stage a shipment is at.

Here is an example:

Shipment Status	Shipment Type	Description
Shipment Created	3rd Party Carrier	The items are being picked and/or packed.
With Carrier	3rd Party Carrier	The items are ready to ship out of the warehouse or are already shipped.
Shipment Cancelled	3rd Party Carrier, GoBolt Last Mile, GoBolt Parcel	The items were not shipped as the shipment has been cancelled. The order itself may still be active, provided it has not been cancelled as well.
Confirmed	GoBolt Last Mile, GoBolt Parcel	The shipment has a confirmed date & time.
Loaded	GoBolt Last Mile, GoBolt Parcel	The items are loaded onto a GoBolt truck.
Arrived	GoBolt Last Mile, GoBolt Parcel	The drivers have arrived at the appointment's destination.
Started	GoBolt Last Mile, GoBolt Parcel	The team has started the last-mile appointment.
Done	GoBolt Last Mile, GoBolt Parcel	The team has completed the appointment.
Completed	GoBolt Last Mile, GoBolt Parcel	The appointment has been completed with confirmation.
Incomplete	GoBolt Last Mile, GoBolt Parcel	The appointment was not completed due to an issue. The "Issue Details" can be found on the order page. IMPORTANT: The appointment may be resumed if the issue is resolved in time.
Failed	GoBolt Last Mile, GoBolt Parcel	The appointment has failed and can no longer be resumed. A new appointment will be needed.