How do I add delivery/ fulfillment instructions to an existing order?
Edited
For any order-specific fulfillment instructions...
e.g. pack order #12345A in two boxes, ship this order out via UPS Express
Please make sure these instructions are added to the "Internal Notes" section of the order so the warehouse has full visibility into the request.
For any default fulfillment instructions that impact all orders...
e.g. ship all Canadian orders via Canada Post, include a Thank You card in every order, do not partially fulfill any orders
Please email the GoBolt Support team so the appropriate changes can be made to your organization's general packing instructions, which we store internally.
📝 In terms of carrier preferences, please keep in mind that Canada Post is the only carrier that services Canadian PO boxes and USPS is the only carrier that services US PO boxes.