Shipment Statuses
Each shipment has an additional “Shipment Status” that provides merchants with more details on what stage a shipment is at.
Shipment Status | Shipment Type | Description |
Shipment Created | 3rd Party Carrier | The items are being picked and/or packed. |
With Carrier | 3rd Party Carrier | The items are ready to ship out of the warehouse or are already shipped. |
Shipment Cancelled | 3rd Party Carrier, GoBolt Last Mile, GoBolt Parcel | The items were not shipped as the shipment has been cancelled. The order itself may still be active, provided it has not been cancelled as well. |
Confirmed | GoBolt Last Mile, GoBolt Parcel | The shipment has a confirmed date & time. |
Loaded | GoBolt Last Mile, GoBolt Parcel | The items are loaded onto a GoBolt truck. |
Arrived | GoBolt Last Mile, GoBolt Parcel | The drivers have arrived at the appointment's destination. |
Started | GoBolt Last Mile, GoBolt Parcel | The team has started the last-mile appointment. |
Done | GoBolt Last Mile, GoBolt Parcel | The team has completed the appointment. |
Completed | GoBolt Last Mile, GoBolt Parcel | The appointment has been completed with confirmation. |
Incomplete | GoBolt Last Mile, GoBolt Parcel | The appointment was not completed due to an issue. The "Issue Details" can be found on the order page. IMPORTANT: The appointment may be resumed if the issue is resolved in time. |
Failed | GoBolt Last Mile, GoBolt Parcel | The appointment has failed and can no longer be resumed. A new appointment will be needed. |