Address Changes (Shopify Integration)

Procedure:

1. Step 1 – Shopify (Merchant Actionable):

   • Change the address in Shopify.

   • No further steps required.

Procedure:

1. Step 1 – Shopify and Merchant Portal (Merchant Actionable):

   • Update the address in Shopify.

   • In the Merchant Portal, update the “Internal Notes” section with the following details:

     CHANGE ADDRESS REQUIRED
     [Address Line 1]
     [Address Line 2 (if applicable)]
     [City]
     [Province]
     [Country]
     [Postal Code]
     

Note:

• Changes made in the portal or Shopify will no longer be captured once an order has been fulfilled.

• If an address change is required after fulfillment, the merchant or customer must contact the carrier directly:

  • GoBolt Parcel Shipments: Contact hello@gobolt.com

  • External Carrier Shipments: Contact the respective carrier directly.